Shipping Policy

Effective Date: June 30, 2025
Website: www.ferrisinterio.com
Business Name: Ferris Furniture

At Ferris Interio, we are committed to delivering your furniture and interior products safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Shipping Locations

We currently deliver across India.
If your location is not serviceable, our team will inform you after order placement and initiate a refund if necessary.

2. Shipping Charges

Standard shipping is free on most orders unless mentioned otherwise during checkout.

For oversized or special items, a shipping fee may apply and will be visible at checkout.

3. Order Processing Time

All orders are processed within 2–5 business days after successful payment.

Custom or bulk orders may take longer depending on design and production time.

You will be notified via email once your order is dispatched.

4. Delivery Time

Delivery typically takes 7–12 business days after dispatch depending on your location.

For metro cities, delivery may be quicker. For remote locations, it may take additional time.

Note: Delivery timelines are estimated and may be affected by courier delays, holidays, or unforeseen circumstances.

5. Tracking Your Order

Once your order is shipped, you will receive an email with:

Courier name

Tracking number

Estimated delivery date

You can use this information to track your package online.

6. Delivery Partner

We work with reliable logistics providers such as Delhivery, Shiprocket, DTDC, and others to ensure timely and safe delivery.

7. Damaged Deliveries

If you receive a damaged package:

Do not accept the delivery if the packaging is visibly damaged

Take clear photos and email us immediately at info@ferrisinterio.com within 24 hours

We will guide you on the next steps and help resolve the issue promptly.

8. Delays or Non-Delivery

In rare cases where delivery is delayed or unsuccessful:

We will coordinate with our courier partners to resolve the issue

If undeliverable, the item will be returned and a refund processed (if applicable)

9. Contact Us

For any shipping-related queries, please contact:
📧 Email: info@ferrisinterio.com
📍 Address: Lucknow, Uttar Pradesh, India