Payment Policy

Effective Date: June 30, 2025
Website: www.ferrisinterio.com
Business Name: Ferris Furniture

This Payment Policy explains the payment methods accepted, billing process, and important terms related to purchasing products from Ferris Interio.

1. Accepted Payment Methods

We accept the following payment methods via our secure payment partner Razorpay:

Credit Cards (Visa, MasterCard, Rupay, American Express)

Debit Cards

UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

Net Banking (All major Indian banks)

Wallets (Paytm Wallet, Freecharge, etc.)

All transactions are processed securely through Razorpay's encrypted payment gateway.

2. Payment Security

We do not store any payment details like card numbers or UPI IDs on our website. All payment information is handled by Razorpay, which is PCI-DSS compliant and ensures industry-grade security during the transaction process.

3. Order Confirmation

Orders are confirmed only after successful payment.

You will receive an order confirmation email after payment is completed.

In case payment fails but money is deducted, the amount is usually refunded by your bank within 5–7 business days.

4. Pricing and Taxes

All prices listed on our website are in INR (₹) and include applicable GST, unless otherwise mentioned.

We reserve the right to change product pricing without prior notice. However, the price at the time of purchase will be honored once an order is placed.

5. Payment Issues

If you face any issues during payment:

Please do not refresh or press back during the transaction.

If the amount is deducted and the order is not confirmed, wait 24 hours or contact us at info@ferrisinterio.com with your payment reference number.

6. Refund & Cancellation

We follow a strict no-refund policy once an order is confirmed and processed.

Refunds may be considered only in cases of failed or duplicate payments.

For product-related returns, please refer to our Return & Refund Policy (if applicable).

7. Contact Us

For payment-related queries, please contact:
📧 Email: info@ferrisinterio.com